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Shipping methods
Courier
The products will be shipped to the location you have indicated to us via courier service, with the corresponding cost as displayed in the online store.
In areas where delivery of your order to the exact address you provided is not possible, you may either pick it up from the nearest branch of the courier company at the same cost or have it delivered to the address you provided with an adjustment to the cost and new delivery timeframes.
Skroutz Locker Delivery 24/7:
The products are shipped to an automatic pick-up machine – locker – via Skroutz Point.
- You can pick up your order 24/7.
- The order remains in the locker for 48 hours.
- If the package expires, you will be notified by Skroutz Last Mile, and you can either extend its stay in the locker or provide a physical address for delivery.
- Shipping costs are FREE for all orders.
Steps to follow:
- Select Skroutz Locker Delivery as the shipping method at checkout (this option will appear if you choose Bank Transfer or Piraeus Bank Gateway as the payment method).
- Choose the Skroutz Point Locker that suits you from the map.
- Once your order is delivered to the locker, you will receive a message with detailed instructions on how to open the locker. Support phone assistance is also available for further help.
Pick-Up from Store
You also have the option to pick up your order from the physical Frabala Project store (pick-up point) without any shipping fees.
Delivery Information
Shipments are made daily, excluding Saturdays, Sundays, and holidays. The delivery takes approximately 1-2 working days.
In special cases, delays may occur due to weather conditions or specific circumstances (holiday periods, etc.). In such cases, you will be informed about any potential delays in receiving your order.